You purchased a wrong product, and then purchased the right product from TunesKit within 30 days.We'll refund your money as soon as possible if your case meets our 30-day Money Back Guarantee guidelines below: In this case, we understand your emotions and decide to refund half of the money to you. There are many reasons that may lead to the repair failure of your device especially when it has a hardware issue. A refund request based on the complaint that your iOS device cannot be fixed completely.We strongly recommend you to use the trial version before purchasing. No software in the market can guarantee 100% recovery of lost or deleted data because such data can be easily overwritten or damaged. A refund request based on the complaint that your lost data cannot be recovered completely.A refund request due to your lack of understanding or misunderstanding of our product functionality and compatibility because you didn't read the product description carefully before purchasing.A refund request for price differences due to different regions and sellers. You didn't receive the license key but never get in touch with us for assistance.A refund request for technical issues, but never provided any assistance to our support team with any detailed description of the problem.You purchased the so-called 'wrong' product, and you purchased the 'right' product from another company.You changed your mind after placing an order.Your order has already exceeded 30 days.We generally do not refund or exchange products in the following circumstances:
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